Privacy Policy

Introduction

We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website, including our Order and Collect system.

What Data We Collect

1. Personal Information

We collect the following information when you place an order or interact with our website:

• Order and Collect Customers:
  • Name, email address, and phone number.
  • Order details, transaction history, and payment information (processed by third-party providers).
• Marketing Subscribers (Optional Sign-Up):
  • Email address (only if you opt in to receive promotions).

2. Non-Personal Information

We also collect data to improve website performance and user experience:

• Browser type, IP address, and pages visited (for analytics and security).
• Cookies that store cart items and track order conversions.

How We Use Your Data

We use your data for the following purposes:

• Processing Orders: To confirm, fulfill, and manage your purchases.
• Customer Service: To respond to inquiries or resolve order issues.
• Website Improvement: To enhance our site functionality, security, and user experience.
• Marketing (Only with Consent): To send promotional emails if you have opted in.

Email Sign-Up & Marketing Opt-In

• We do not send marketing emails unless you have explicitly opted in.
• If you sign up for promotions, you will receive updates, special offers, and news about our services.
• Every marketing email includes an unsubscribe link, allowing you to opt out at any time.
• Order-related emails (e.g., order confirmations, receipts) do not require consent and will be sent automatically.

Sharing Your Data

We may share your data with trusted third parties for order processing and analytics:

• Payment Processors (e.g., Stripe, PayPal) – We do not store your payment details.
• Order Management Tools – Used to process and fulfill your order.
• Analytics Providers (e.g., Google Analytics) – To improve website functionality.

We ensure these third parties comply with data protection laws.