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Contents

Terms and Conditions

Introduction
These terms govern your use of our website. By using our services, you agree to these terms.

Placing an Order

  • Orders can be placed online for collection.
  • Preorders for specific items (e.g., gluten-free pizzas) require 24-hour notice.

Payments

  • Payments must be made at the time of order via [accepted payment methods].

Cancellations and Refunds

  • Orders can be canceled within [X minutes/hours] after placement.
  • Refunds will be issued for valid claims (e.g., incorrect or missing items).

Liability
We are not responsible for delays or issues beyond our control, including third-party services or customer errors.

Refunds and Cancellations

Order Cancellations

  • Orders can be canceled within [X minutes/hours] of placement by contacting us at [contact email/phone].
  • Preorders for items requiring 24-hour notice can be canceled up to [X hours] before collection.

Refund Policy
We offer refunds for the following issues:

  • Incorrect or incomplete orders.
  • Damaged or unsatisfactory items (with proof provided).

How to Request a Refund

  • Email us at [contact email] with your order details and reason for the refund.
  • Refunds will be processed within [X days] to the original payment method.